Welcome to

Customer Interaction Service!

CIS-V2.1 is customized from Asterisk. It is the world is leading open source telephony engine and tool kit. [+]Offering flexibility unheard of in the world of proprietary communications, Asterisk empowers developers and integrators to create advanced communication solutions.

CIS-V2.1 is a software program running on a computer (Server) can take advantage of the advanced processing power of the computer and user interface & features of Linux. [+]Anyone with an understanding of computers and Basic of Linux can configure the CIS-V2.1. The VOIP phone system has a web based configuration interface, allowing you to easily maintain and fine tune your phone system. The proprietary phone system has difficult to use interfaces which are designed so that only the phone system administratrors can effectively use it.

The CIS-V2.1 system allows you to connect hardware phones directly to a standard computer network port (which it can share with the adjacent computer). [+]Software phones can be installed directly onto the PC. This means that you do not need to install & maintain a separate wiring network for the phone system, giving you much greater flexibility to add users/extensions. If you are moving into an office and have not yet installed phone wiring, you can save significantly by just installing a computer network.

CIS-V2.1 is integrated with Voice Mail, Auto Attendant (IVR), Multimedia Conferencing, Audio Recording, Call Queuing and many of advanced features.